Contact

Talk to a human.

Use the email below for product support, billing questions, privacy requests, partnerships, or higher-volume processing needs.

Support

For account, upload, processing, or download help, email softfields@gmail.com.

Billing

For payment, credits, or refund questions, include the email on your Backdrop account and, if available, the Razorpay payment reference.

Enterprise

For higher-volume processing, team workflows, invoicing, or custom requirements, use the subject “Backdrop Enterprise” when you email us.

Privacy requests

For access, correction, or deletion requests related to your personal information, email the same address with the subject “Backdrop privacy request.”