Privacy, in plain language.

When you create an account, we receive account identifiers and contact information needed to provide access. When you use Backdrop, we process your uploaded video, any background image you choose, output files, job settings, credit balance, and transaction records.

We and our service providers may also process technical and product-usage information needed to operate, improve, secure, and troubleshoot the service.

We use this information to authenticate your account, process your video, deliver downloads, maintain credit balances, verify payments, prevent misuse, and support the service.

We do not sell your personal information or your uploaded video content.

Backdrop relies on service providers to operate the product, including Clerk for authentication, Supabase for application data and private file storage, Modal for video processing, Razorpay for payment processing, PostHog for pseudonymous product analytics, and Vercel for application hosting and performance services.

These providers process information only as needed to provide their services to Backdrop and under their own applicable terms and privacy commitments.

Your uploads and outputs are stored in private storage and accessed through time-limited links. We keep account, job, and transaction records for as long as reasonably needed to operate your account, resolve disputes, meet legal obligations, and maintain service security.

To request access to, correction of, or deletion of your account information, email softfields@gmail.com. Deleting data may remove access to associated jobs and outputs.

Backdrop does not store your complete card details. Payment processing is handled by Razorpay. We use reasonable technical and organisational measures designed to protect the service, but no online system can guarantee absolute security.

We may update this policy when the service or applicable requirements change. The latest version is published on this page. Questions can be sent to softfields@gmail.com.